Learn the Process and FAQ

The National Public Safety Alliance for Individuals with Disabilities is a voluntary service open to all citizens who are affected in some way by a disability or special need. More specifically, it is a protected system that contains profiles of persons with disabilities and/or special needs. The information provides law enforcement and other first responders with vital information about each participant's needs in the event of an emergency or interaction with law enforcement.

Information provided to the National Public Safety Alliance for Individuals with Disabilities will only be shared with first responders during a law enforcement interaction, emergency or for the purpose of planning an emergency response.

An emergency can best be defined as any event that may require a response, immediate or otherwise, by law enforcement or other first responders. Examples include but are not limited to medical emergencies, natural disasters, fires, mandatory evacuations and crimes in progress. An interaction can be defined as any contact with law enforcement or first responders in an official capacity.

Upon being dispatched to a residence, police dispatchers can be made aware that someone at that location has a disability. Depending upon the type of call, the dispatcher can better assess the type of response necessary. In the event that a person with disability or special need is reported missing, first responders will have access to current photographs and other vital information that can aid in locating the missing person more expeditiously.

Mandatory information includes the person's name, address, emergency contact information, nature of disability and a current photo. Non-mandatory information includes prescribed medications, doctor information and blood type.

The program is open to any person who has a physical or mental impairment that substantially limits one or more major life activities due to a physical and/or intellectual disability.

A person can submit information themselves or a caretaker or loved one can submit information on their behalf if authorized.

Simply follow the steps listed on this page or start here.

No, there is no cost at all to participate.

If you are experiencing a technical issue, you can contact your local police department you are partnering with or submit a message to support@opspolice.com.

When you complete the simple and quick membership process (no complicated passwords or account creation process needed), you will be provided with details on how you can update your information as needed. All Primary Contacts have 24 hour access to their account and to any Participants they have added to the platform.

Not in the traditional sense. The account creation process is easy and fast, and does not require complicated password steps. When you provide your information, you will be provided with instructions on how to make needed changes/updates.

No. With that, you will receive an annual email requesting you review your information and make any needed adjustments. It is not required.

No worries. You can still submit your information. This information will be accessible to the thousands of first responders and agencies from across the country that participate in and support the NPS-AID program.

Yes. You can remove your account or the account of a loved one at any time.

Participating agencies will have access to the secure NPS-AID system when needed. Also, many agencies will integrate the NPS-AID system into their dispatch system so information is available in realtime. When a participant completes their submission, they will be provided with downloadable credentials.

No. Partnering with the National Public Safety Alliance for Individuals with Disabilities is 100% free.